Business Analyst

Kuala Lumpur


3- 5 years

Seniority level

Mid-senior level

Employment type


The opportunity

First Digital Trust (FDT) is seeking an Business Analyst with a can-do attitude to join our growing Product Team in Kuala Lumpur. The Junior Business Analyst will act as an important bridge between Product and Technology to understand desired outcomes, elicit requirements and then translate them into coherent functionalities that can be easily implemented. You will also collaborate cross-functionally with multiple teams including Sales, Finance and Marketing on analyses and reporting.


  • Gather and evaluate business requirements from stakeholders and customers
  • Prepare business / function specs for engineer team for product development
  • Create Customer / User Journey, User Stories together with product owner.
  • Assist and work closely with UIUX designer in conducting the product user interview, usability session.
  • Ensure business requirements and rules are included in product design prototype.
  • Assist QA team to prepare test cases and scripts for product testing.
  • Review test cases and scenarios whether meet the business acceptance criteria for the product.
  • Assist product owner to monitor overall product delivery progress.


  • Analytical and problem solving thinking
  • Interpersonal and consultative skills
  • Stakeholders management
  • Being detail oriented and capability of delivering high level accuracy
  • Knowledge of business structure and rules
  • Processes modelling
  • Understanding of IT, network and other technologies
  • Good documentation skills in Power point, word, excel, visio
  • Good in user interview / survey
  • Good in product analysis and research
  • Know about digital product solutions, customer / user centric design
  • Good in using JIRA and Confluence for product development
  • Interested in FIN-TECH Digital Products
  • BAs in Computer Science, Engineer or other related fields

Our values

We challenge status quo

We embrace change and the opportunities it creates and always seek to improve.

We act with integrity

It’s all about trust. We make no compromise in standards of integrity in all of our actions.

We focus on clients

We are deeply committed to clients and enjoy investing in long-term relationships.

We get things done

We don't look at challenges and say that they're someone else's job—we find a way.


First Digital Trust is committed to creating a diverse and inclusive work environment. We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. If you need reasonable accommodation at any point in the application or interview process, please let us know.